The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Do I need to have my computer on to receive calls?
No, VoIP phones, apart from the cheaper USB phones, are self contained, they simply plug into...
Views: 597
Do the telephones themselves affect reliability?
Most VoIP phones have been developed by new manufacturers and the phones themselves can contain...
Views: 469
Does VoIP really work?
Yes, of course VoIP works – many companies run their businesses on a VoIP service. The...
Views: 523
How important is bandwidth?
It is very important to check and understand how much bandwidth is available on your current...
Views: 572
How reliable is the service?
We find that VoIP servers are as, if not more, reliable as email servers, but we have to do more...
Views: 489
Is call forwarding to a landline or mobile phone number possible if my phone is offline?
If your telephone is unable to register or your broadband connection is down, you can setup your...
Views: 716
Is this the same as Skype?
Yes and no. Yes in that Skype uses VOIP, but no in that it's not a Skype based service. Skype is...
Views: 675
What about call quality?
We find that when customers have sufficient bandwidth to operate the service correctly, they...
Views: 641
Portal Home > Knowledgebase > Voice over IP (VoIP) 